Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. **App Dev & Support Engineer I** **Job Grade/Level** **–** C05 **Description:** + May perform one or more of the following: Analyzes business processes and performs needs assessments in an effort to align information technology solutions with business initiatives. + Interprets business needs and translates them into system requirements. + Writes business specifications and forwards to technical staff for system development. + Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. + Configures system settings and options, plans and executes acceptance testing, and creates specifications for systems to meet business requirements. **Responsibilities:** + Support the Timekeeping solutions that runs on Windows OS and SQL databases + Assist users in resolving issues + Participate in performance monitoring and optimization + Communicate effectively with team members and customers through strong verbal, written and interpersonal skills + Remain flexible to changes in priorities with the ability to multi-task **Technical skillset:** + Experience in atleast 1 industry standard ticketing tool + Experience in MS SQL database fundamentals, writing SQL queries + Knowledge on Windows 2008, 2012R2 and 2016 Servers. + Knowledge on File Transmission Protocols (SFTP, FTP) and networking concepts + High energy, ability to multi-task, prioritize conflicting demands + Excellent communication (verbal and written) skills + Knowledge on MS Office Applications (WORD, EXCEL, VISIO, MS Project) **Qualifications** : + A University or college degree in a relevant discipline. + 2+ years’ experience in Application Support or Service Desk Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .