**Description:** At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job.Our values of **Wellbeing, Inclusion, Respect, Empathy, Integrity,** and **Experimentation** arethe core of what we do. Our family atmosphere is what keeps our colleagues highly engaged. The Guest Service Officer is responsible for creating a welcoming and memorable arrival and departure experience for guests. The role handles front desk operations, guest inquiries, check-in/check-out procedures, and ensures all guest requests are managed efficiently in line with Andaz and Hyatt service standards. **Qualifications:** + Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field. + Minimum 1–2 years of Front Office experience in an upscale or luxury hotel. + Strong knowledge of front office operations, guest relations, and hotel procedures. + Excellent verbal and written communication skills in English. + Ability to handle guest requests and complaints efficiently and professionally. + Proficient in Microsoft Office and hotel PMS systems (e.g., Opera). + Ability to work flexible shifts, including weekends and public holidays. **Primary Location:** QA-Doha-Doha **Organization:** Andaz Doha **Job Level:** Full-time **Job:** Front Office **Req ID:** DOH003204 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.