JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As an Analytics Specialist on our Sustainability Analytics team, you'll be instrumental in powering data-driven sustainability performance improvements for JLL's global clients. This role sits at the intersection of environmental stewardship and operational excellence, where you'll manage utility and sustainability data that enables organizations to measure, track, and enhance their environmental impact. You'll work with a collaborative global team that delivers analytics and reporting outputs across diverse client portfolios and service lines. Your primary focus will be ensuring accurate, timely processing of utility invoices and data while maintaining rigorous quality standards within agreed Service Level Agreements. We believe the most effective teams are built when everyone is empowered to thrive, and in this role you'll have opportunities to develop technical expertise in data management, analytics tools, and sustainability reporting. Beyond routine data entry and processing, you'll analyze trends, resolve queries, investigate issues, and support critical functions like budget forecasting and utility audits. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you coordinate with multiple stakeholders to drive actionable insights that advance our clients' sustainability journeys.

What your day-to-day will look like:

Execute accurate and timely entry of utility invoices within established Service Level Agreements, following documented processes for quality and consistency

Manage and maintain general mailboxes with daily email processing, documentation tracking, and identification of data gaps or missing information

Prepare and distribute system-driven reports to business lines at regular intervals, including process backup reports following data entry completion

Analyze reporting outputs to identify trends, anomalies, and opportunities that drive actionable sustainability insights for clients

Resolve data queries and issues in a timely manner, tracking user acceptance and supporting investigations to address problems as they arise

Conduct utility audits of site details, meter numbers, account information, and site addresses, coordinating corrections with Utility Bill Processing teams

Review utility payments against established thresholds, processing exceptions and engaging appropriate parties for escalations when needed

Manage Purchase Order setup and implementation, invoice approvals, and Letter of Authorization requests following documented procedures and software protocols

Support budget forecasting activities through data management, accrual methodology review, and coordination with forecasting timelines and requirements

Required qualifications:

College degree in Finance, Accounting, Environmental Science, Data Analytics, or related field

1-3 years of experience in a corporate environment, third-party service provider, or consulting role

Proficiency in Microsoft Office suite with advanced Excel skills for data manipulation and analysis

Strong organizational skills with meticulous attention to detail and commitment to data accuracy

Excellent interpersonal and communication abilities with client-centric service orientation

Demonstrated flexibility and adaptability in responding to changing priorities and new ideas

Experience managing large datasets with systematic approach to data quality and integrity

Persistent work ethic with care and caution in job execution and deadline management

Preferred qualifications:

Business Intelligence (BI) platform familiarity or experience with analytics visualization tools

Background in finance, accounting, or utility data capture and transaction processing

Knowledge of sustainability metrics, environmental reporting standards, or energy management principles

Experience with budget forecasting, accrual methodologies, or financial data management

Familiarity with Service Level Agreement environments and performance metrics tracking

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.