Arlington Heights, IL, United States
14 hours ago
Analyst - Training Deployment Validation NOC

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Job overview and responsibilities:

The Analyst – Training Deployment Validation for Network Operations plays a pivotal role in leveraging data to support training initiatives and operational performance within Network Operations and related divisions. This position is responsible for analyzing training data, identifying trends, and providing actionable insights to enhance training outcomes and support organizational objectives. Collaborating with cross-functional teams, the Analyst contributes to the development and execution of training reports, projects, and presentations, ensuring alignment with business needs.

Training Data Analysis and Reporting

Analyze training performance data to identify trends and areas of opportunityDevelop, schedule, and maintain multiple training reports, ensuring accuracy and relevanceNotify key stakeholders responsible for addressing training initiativesAudit training classes on occasion

Collaboration on Projects and Reports

Partner with the safety assurance team, including Director, Senior Manager, training team, and safety analytics team to develop reports and support special projects

Ad-Hoc Reporting and Presentations

Prepare ad-hoc training reports as neededAssist in creating and developing training-related presentations for leadership and stakeholders

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Job overview and responsibilities:

The Analyst – Training Deployment Validation for Network Operations plays a pivotal role in leveraging data to support training initiatives and operational performance within Network Operations and related divisions. This position is responsible for analyzing training data, identifying trends, and providing actionable insights to enhance training outcomes and support organizational objectives. Collaborating with cross-functional teams, the Analyst contributes to the development and execution of training reports, projects, and presentations, ensuring alignment with business needs.

Training Data Analysis and Reporting

Analyze training performance data to identify trends and areas of opportunityDevelop, schedule, and maintain multiple training reports, ensuring accuracy and relevanceNotify key stakeholders responsible for addressing training initiativesAudit training classes on occasion

Collaboration on Projects and Reports

Partner with the safety assurance team, including Director, Senior Manager, training team, and safety analytics team to develop reports and support special projects

Ad-Hoc Reporting and Presentations

Prepare ad-hoc training reports as neededAssist in creating and developing training-related presentations for leadership and stakeholders

What’s needed to succeed (Minimum Qualifications):

Bachelor’s degree or 4 years of relevant work experience

2 – 4 years of related work experienceWork well under time constraintsStrong written and verbal communication skills, including presenting ideas and concepts to leadershipProficient with Microsoft Office, including TeamsUp to 10% travelMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Spotfire or other related analytics platformsKnowledge of Network Operations

What’s needed to succeed (Minimum Qualifications):

Bachelor’s degree or 4 years of relevant work experience

2 – 4 years of related work experienceWork well under time constraintsStrong written and verbal communication skills, including presenting ideas and concepts to leadershipProficient with Microsoft Office, including TeamsUp to 10% travelMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

Spotfire or other related analytics platformsKnowledge of Network Operations
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