Details Department: Core TechnologiesSchedule: Full-time, 8 hour day shift, Monday - FridayLocation: RemoteSalary: $82,825.00 - $115,453.00 per year
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

 

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Are you an experienced Analyst / Project Coordinator and ServiceNow user, looking for a chance to improve workflow for technical infrastructure teams? If so, apply now.

The successful candidate:

Manages to Strategic Priorities; performs Risk Management. Promotes good working relationships. Enforces process and procedure (technical and project).Strong communication skills, both written and verbal.Knowledge of building reports and dashboards in ServiceNow.

This role will provide dedicated assistance over the critical operational delivery efforts led by Technology Managers in the Core Technology tower, working collaboratively with Portfolio Leaders, Resource Managers, and Project Managers. 

Job Duties

Manage and improve the processes needed to support delivery for the Infrastructure Technical teams.Operates at a strategic level in collaboration with Infrastructure Leadership, providing oversight and governance to ensure Infrastructure projects tasks are prioritized and addressed in a timely manner.Uses program and project metrics to assess progress and drive project implementation.Resource Management Manages issues and risks that impact progress. Drives process improvements based on lessons learned and root cause analysis.Self-motivated and ability to work both independently and as part of the team.Organized with attention to details, able to work simultaneously on different tasks.Good interpersonal, facilitation and presentation skills.Strong critical thinking and analysis skills.Data-centric – quantitative, analytical skills and PC proficiency.Understands the business needs, drivers and direction and adapts and evolves the strategy to meet those requirements.

Preferred Experience:

Project management degree/diploma/certification would be an advantage4+ years in Project Management / Project Management Office functions5 years relevant Technical and business experience5+ years Project Coordination experienceManaged Service Provider and Vendor Management experienceIntermediate to advanced ServiceNow and Google Workspace experience

Expectations:

Manage Project tasks being assigned to the Infrastructure technical resolver groups.Ensure prioritization and assignmentReport out weekly on queue backlogAct as an escalation point for all Ascension PMOs to ensure tasks are being completed on schedule.Resource ManagementProvide insight into outstanding resource requests to leadership to ensure timely assignment.Coordination and ReportingLeverage ServiceNow to present Operational Project Metrics to senior leadershipBuild ServiceNow reports as needed to support dashboards, task boards and ad-hoc reporting.Assist Technology Managers with Project record requirements, including but not limited to, Resource Assignments and Time approval.

Requirements

Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

No additional preferences.

 

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Why Join Our Team

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

 

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

 

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

 

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