**Description** At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. **How will you make an impact in this role?** This position sits within International Card Services (ICS) Governance & Control Operations and plays an active role in supporting the operationalisation of regulatory initiatives through project coordination, process documentation, and analysis. The Project Management Analyst will work closely with stakeholders across the Enterprise to define and support the implementation and operationalization of Regulatory and Policy requirements across the area of ICS Governance & Control Operations. The role is embedded within ICS Governance & Control Operations, with a clear reporting line and prioritisation, while flexing across regulatory initiatives based on business needs. The initiatives and projects may involve areas such as Artificial Intelligence Governance, Third Party Risk, Operational Resilience and Regulatory Reporting, providing exposure to complex and evolving regulatory requirements While not structured as a formal rotation, the role requires adaptability to contribute to diverse, high-priority initiatives arising from regulatory and policy change. This is a fast-paced, development-focused role designed for professionals who are eager to learn and adapt quickly, build a broad skill set, and gain visibility across a complex, international environment. The role is well suited to candidates from consulting or regulatory advisory backgrounds who are seeking hands-on ownership, exposure to regulatory and policy change, and the opportunity to help shape sustainable first-line regulatory compliant processes and capabilities. A unique opportunity to build breadth across multiple high-priority regulatory domains while developing strong execution, stakeholder, and problem-solving skills. + Support the delivery and operationalisation of regulatory initiatives across internal projects by coordinating activities, documenting processes, and supporting implementation efforts + Work closely with senior team members, project leads, and a broad range of stakeholders to translate regulatory and policy requirements into clear, practical operational actions and deliverables + Contribute to fast-paced initiatives that may span areas such as artificial intelligence governance, third-party risk, operational resilience and regulatory reporting gaining broad exposure to complex regulatory topics + Track actions, dependencies, risks, and issues, and support preparation of materials for project meetings, governance forums, and leadership updates + Support clear, timely communication across teams and stakeholders, building confidence in working with senior audiences + Document current and future-state processes, identify opportunities for improvement and optimization, and contribute to sustainable delivery approaches + Collect and analyse data to support progress tracking, reporting, and informed decision-making + Synthesize regulatory and policy requirements into clear, concise, and actionable steps.Adapt quickly to new subject areas, teams, and priorities, building strong delivery, coordination, and stakeholder management skills in a dynamic environment + Serve as a trusted coordination partner to stakeholders across international markets, escalating issues to leadership when appropriate + Coordinate across the Governance & Operations teams to ensure initiatives remain on track, by building relationships both remotely & face to face, and leveraging project management expertise. + Develop & coordinate scorecard, dashboards & senior leader presentation / visits material, BURRs. + Develop and distribute communications from the leadership office that meet the interactive needs of our staff, based in the six different locations **Minimum Qualifications:** + Bachelor’s degree or equivalent experience in a relevant field + Strong organisational skills and ability to manage multiple priorities in fast-paced environments + Experience supporting regulatory, risk, policy, or operational change initiatives (industry or consulting) + Strong analytical skills with the ability to structure complex information and regulatory requirements + Confidence engaging with senior stakeholders through clear written and verbal communication + Proactive, curious, and adaptable mindset; comfortable working in ambiguity + Self-directed individual who can work independently with minimal supervision as well as in a team environment. + Fluent in English, additional European language will be a plus. **What the Role Offers:** + Exposure to different Regulatory projects and stakeholders within the organization. + Accelerated learning through hands-on delivery and real accountability + Regular exposure to senior leaders and project sponsors + A fast-paced, high-visibility environment with meaningful development opportunities + A strong foundation for future roles in regulatory change, project management, or process improvement Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions. **Qualifications** We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + Support for financial-well-being and retirement + Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + Generous paid parental leave policies (depending on your location) + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. **Job:** Operations **Primary Location:** Spain-Madrid-Madrid **Schedule** Full-time **Req ID:** 26001504