The Role 

As an analyst within the QDRO/QMCSO/POA Group of Pension Outsourcing, you will work with consultants and senior consultants in administering Qualified Medical Child Support Orders (QMCSOs), Qualified Domestic Relations Orders (QDROs), and Power of Attorney (POA) documents for Fortune 1000 and other non-profit organizations.  As a key team member responsible for work product, you will be working directly on client projects in support of broad client engagements. 

As a Pension Outsourcing Analyst– Shared Delivery you will contribute as part of a team to the entire range of QDRO/QMCSO/POA outsourcing services and projects.  You will work with mid and senior consultants as well as interface with clients to answer questions, resolve issues and complete projects.  You will have the opportunity to:

Significantly enhance your knowledge of all aspects of retirement plan compliance, and operations Employ the most cutting edge tools and resources and work with some of the world’s experts in retirement plan design and management

Performance Objectives:

Excellence

Administer QDRO/QMCSO/POA services Interact with plan participants and their representatives to address issues and questions in dedicated QDRO/QMCSO/POA Call Center  Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions 

People                     

Build relationships internally and collaborate effectively on cross-functional teams Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

Clients 

Deliver work in accordance to project deadlines Deliver on projects to meet or exceed client expectations Increase efficiency within client teams by identifying ways to improve processes 

Financial

Meet chargeable hours targets 

 

The Requirements 

1+ years of experience in employee benefits, retirement, or consulting with a focus on plan administration, or recordkeeping or call center experience is highly desirable. Prior experience in professional services firm or legal environment preferred, but not required.General knowledge of defined contribution (401(k)) plans and/or defined benefit plans is preferred, but not required.General knowledge of IRC, ERISA and other relevant laws and regulations affecting employee benefit plans is preferred, but not required.Well organized and detail orientedStrong written and verbal communication skillsAbility to ask the right questions and seek help where appropriateNatural ease and effectiveness when dealing with clients/colleagues at all levelsRespond to all communications effectively and in a timely mannerFlexibility and proven ability to diagnose and resolve issues;  strong client service orientationProficient in Microsoft Office (Word and Excel).Ability to work both independently and on client teams who enjoys a fast-paced environmentSense of accountability; owning one’s work and taking pride in itProven experience successfully working on multiple projects and producing quality deliverables on timeAssociates degree preferred but will consider candidates with relevant work experience in lieu of the degree. WTW experience preferred.

 

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

This is a remote position and is open for anyone residing in the US.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $50,000 to $60,000 USD annually.

This role is also eligible for an overtime.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets