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Description

Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Job overview and responsibilities

This analyst has a passion for data and analytics with the willingness to dig deep into details as well as the ability to assess the big picture. This role will support AO NOC Optimization group in United's Chicago headquarters by gathering data, conducting analyses, building and maintaining dashboards, executive reporting and assist in ad-hoc decision support. Excellent time management and communication skills are keys to success in this role as the role requires multi-tasking on several initiatives simultaneously.

Build high-quality dashboards, tools and reports for NOC/AO leadership, eTeam, front-line management, and individual business teams throughout the organization   Automate existing manual reports and processes to improve operational throughput     Curate tables and views that serve as the \"single source of truth\" for United's NOC/AO dataBuild predictive models and analyze results for dissemination of insights to United leadershipPrepare presentations for United leadership and external stakeholders    Design meaningful metrics that indicate operational health and inform operational decisionsDocument the data landscape, maintain an inventory of reports

This position is offered on local terms and conditions.  Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor's degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or related field requiredAt least 2 years of experience in analytics/ reporting requiredVery strong problem-solving and analytical thinking capabilities with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracyUnderstanding of data structures, relationships, and efficient transformationsKnowledge and application of data visualization best practicesFamiliarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, etc.) to produce meaningful, elegant dashboardsProficient in Microsoft Excel and PowerPointAbility to learn what a business team does, then design a data/technology solution that connects business processes with quantifiable outcomesExcellent interpersonal and communication skillsMust be adept at juggling several projects and initiatives simultaneously through appropriate prioritizationMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

 

What will help you propel from the pack (Preferred Qualifications):

Master's Degree in a quantitative field preferredAirline experience or knowledge of airline operations preferred

Familiarity with various parts of the data ecosystem (acquisition, engineering, storage, management, analysis, visualization, and 

deployment) preferred

Exposure to statistical and analytical methods preferredExperience with JavaScript, D3, HTML, CSS / front-end development