Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. The Opportunity
Note: This role may be filled at 3G or 3H level depending on candidate knowledge and experience.
As a part of the Closing Team, the Analyst-Loan Closing oversees the process of onboarding new wholesale and loan accounts. Responsibilities may include dealer interface/service; developing and driving a culture of continuous improvement; concentrating on areas of risk and loss prevention. Requires effective leadership and process management skills and ability to create effective working relationships with matrix partners and outside stakeholders. Serves as a Subject Matter Expert to internal and external customers/matrix partners. Customarily and regularly exercises independent judgment. Provides direction/leadership to New Business team.
The Work Itself Personnel and self-development: Actively coach and mentor employees. Enhance personal development through training and mentoring. Enhance profitability: Seek and act on opportunities to reduce operating costs. Ensure expenses are properly allocated to appropriate cost center. Adhere to company policies/procedures and escalate any matters that are not compliant. Follow departmental processes to ensure established metrics are achieved, dealer and matrix partners' expectations are met and loss exposure is mitigated. Proactively work to resolve internal conflicts and develop effective working relationships. Dealer Loan Onboarding: Loan proceeds advanced subject to the approved terms and conditions. Post loan closing activities completed in a timely manner. Oversee processes to ensure dealer documents completed accurately and internal system setup completed as required. The Skills You Bring 3G HS diploma or equivalent required. Associate / Bachelor's degree in business related discipline preferred. 4 + years in customer service or financial services industry is needed. Education may be used as a proxy for experience. Ability to perform technical based activities. Knowledge of and exposure to fundamental theories, principles and concepts. Leveraging technical expertise and relationships to contribute to strategy and drive business results. Strong analytic/problem solving skills required.Base Pay Range: $55,000 - $75,000 - $95,000
3H HS diploma or equivalent required.Associate / Bachelor's degree in business related discipline preferred.3 + years in financial services or similar industry is needed.Prior leadership experience is preferred.Education may be used as a proxy for experience.Perform technical tasks required to support ongoing business operations.Skilled technician in a hands-on environment, often highly specialized.Typically requires advanced knowledge of Microsoft Office Programs.
Base Pay Range: $55,675 - $65,500 - $75,325
#LI-Hybrid How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:
Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdfWho We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range: $55000 - $80000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.