Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job DescriptionRoles & Responsibilities :
· Troubleshoot and resolve system-related issues in Service Management Tool, prioritizing urgency and user impact. Escalate complex problems when necessary.
· Identify areas for process optimization, develop and implement solutions, and track their effectiveness over time.
· Provide support with testing activities and maintain test documentation to support high-quality deliverables.
· Drive and safeguard data consistency across HR IT systems
· Collaborate with Global Application Support Specialists, developers and with other support teams
· Provide continuous support and consulting to the HR data maintenance country teams
· Create support and training documents
· Advise and support stakeholders on requirements and solutions
· Act as a bridge between business and IT departments in an international context
· Handling and management of Change Requests, assuring that the process is running as defined
Educational qualification:
· Degree in Economics, Computer Sciences (IT), Business Management, Social Sciences or similar
Experience : · At least 2 years of professional experience in an international environment in the HR or IT area
Mandatory/requires Skills :
· General overview of SAP HR PY, PT, PA and OM/PM(Organization Management and Position Management)
· Logical, structured, proactive and effective way of working within international virtual teams
· Global mindset, team oriented, strong communication skills and interest in learning
· Reasonable knowledge in MS office tools
Preferred Skills :
English C1