Analyst GBS Mumbai, India;Chennai, India **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/lateral-ba\_continuum/job/Mumbai/Analyst-GBS\_25040224) **Job Description:** **About US** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Global Business Services** Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. **Process Overview*** ARQ supports global businesses of the Bank with solutions requiring judgment application, sound business understanding and analytical perspective. The domain experience in the areas of Financial Research & Analysis, Quantitative Modeling, Risk Management and Prospecting Support provide solutions for revenue enhancement, risk mitigation and cost optimization. The division comprising of highly qualified associates operates from five locations i.e., Mumbai, Gurugram, Hyderabad, GIFT City and Chennai. The Regulatory Process and Issues Management process oversees the risk and audit issue portfolio for Merrill Wealth and Investment Management. **Job Description*** This position at Merrill Wealth Management Regulatory Process and Issues Management is accountable for performing Quality Assurance (QA) reviews of an assigned audit issue portfolio and execute the issues management process. Candidate would perform regular QA routines including Governance, Training, Recording keeping, Controls, Monitoring, and Escalation associated with the Wealth Management Change Management framework. **Responsibilities*** + Issue Management + QA of Severity 3 action step closure evidence and CIMA input creation for all new issues and Action Plan submissions + Monthly analysis and reporting of 60 day target for entry to CIMA for each Monthly Issues Forum + Quarterly analysis and reporting of action plans with re-grade steps and length of action plans + Thematic Analysis Phase 2 Dashboard (Product View) + Manual review of new issues to label what product and/or product lifecycle would be associated to each issue. + QA for Phase 1 (Issue Themes) + Regulatory Change reporting process + Create monthly regulatory change deck for the Governance Council Meeting + Review draft Reg Change Reporting with Business Controls Team + Distribute Reg Change deck and obtain implementation status updates from mostly ML FLUs, control partners and other organizations across the Bank + Gather FLU responses and update the draft deck with the information obtained. + Send updated deck to Business Controls for final review + Legal Entity Alignment and MLPFS Registration and Licensing + Own the routines gathering data from: 1) R&L; 2) GHR; and 3) Finance. + Formatting data in order to share (and make comprehensible) with GWIM FLUs and organizations across the Bank + Review employment and R&L data to identify potential misaligned employees by: + Reviewing metrics and hierarchies in scope + Reviewing previous responses from organizations that rationalized employment alignment. + Compile, review and distribute files to LOB for review (highlighting purportedly misaligned employees or R&L gaps) + Gather responses and field follow up questions/issues from LOBs + Escalate recurring misalignments since previous review **Requirements*** + **Education*** + B. Tech/M. Tech/MBA degree from reputed institutes. + **Certifications If Any** **NA** + **Experience Range*** + 2-5 years of experience in Audit, Compliance or Risk Management discipline + **Foundational skills*** + Strong analytical skills + Strong skills in Excel and PowerPoint + Experience in Audit, Compliance or Risk Management discipline + Ability to work independently with Legal, Risk, Compliance and Front Line Units + Ability to either run a work stream in a key initiative or run a small project within FLU + Ability to influence without direct authority + Excellent communications skills + Ability to communicate (verbal and written) what we do, how we do it and do we do it well- clearly and concise. + Ability to cascade messages to different audiences. + Presents ideas clearly. + Listens to others opinions. + **Desired skills*** + Experience with Bank of America Risk Framework through a role in Risk, Compliance or Audit or FLU Business Controls + Extensive knowledge of risk framework, risk management and issues management + Knowledge of laws, rules and regulations for ML businesses **Work Timings*** 11:30hrs to 20:30hrs IST **Job Location*** **Mumbai, Chennai** Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.