Gathers operational data to examine past business performance; provides data analytics services to clients; identifies data patterns & trends and provides insights to enhance business decision making capability in business planning, process improvement etc.; recommends actions for future developments & strategic business opportunities. Individual contributor that works under limited supervision; applies subject matter knowledge; requires capacity to understand specific needs or requirements to apply skills/knowledge. **Position Overview:** Leads development of insights via analysing internal and external data sources and drawing meaningful conclusions **Function Related Activities/Key Responsibilities:** + Drives the metrics required to guide the execution of strategy across various customer and commercial disciplines Like RGM and Shopper / Channel development. + Leads C&CL Analytics projects in order to drive deeper understanding of customer and category insights in modern trade. + Liaise with other functions to coordinate research and data requirements of the team and ensures timely conclusion of the projects. + Supports the development of the integrated commercial plan for both Modern & Traditional Trade to impact the consumer at the point of sales linked to specific metrics + **Enables exceptional execution** + Supports development of activation toolkits and 'how to' guides as required by project (eg : RGM toolkit) + Responsible for assisting in implementing key initiatives in conjunction with the customer and commercial execution team (examples include deployment of Execution Cup, model market development, etc). + Sources customer and commercial best practices and develop innovative and effective ways of sharing these across the system to enable rapid deployment and scaling. + **Leads creation of Single source of truth for C&CL KPIs** + Leads scorecarding and creation of a single source of truth database for the C&CL KPIs (eg: volume, revenue, incidence, OI growth, OOS reduction, RED, etc). + Serves as the liasion with OU teams to provide data and other routine inputs and ensures compliance to reporting routines. + Develops & coordinates routines for the franchise team team, working with key stakeholders. Reports status according to agreed standards / metrics. + **Leads and or Supports special projects as required** **Education Requirements:** + Minimum Bachelor's degree **Related Work Experience:** + 2-4 years working experience in Customer & Commercial or other related area preferably in a multi-country/multi-bottler environment + Advanced computer skills-MS Office, SAP, MS Project + Agile Methodology **Functional Skills:** + Analytical & numerical skills + Advanced Project Management **What We Can Do for You:** You will be part of the Africa Customer & Commercial team where **teams are the new heroes** and our **leaders are inclusive orchestrators.** Together, in pursuit of our **Company Vision to craft LOVED BRANDS, done SUSTAINABLY, FOR A BETTER SHARED FUTURE,** we will: + Make our CULTURE Code inevitable + Build winning CAPABILITIES + Change the DNA of our organization to becoming ADAPTABLE Annual Incentive Reference Value Percentage:8 Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.