As Analyst, Revenue Management Hotel Openings – Asia Pacific (APAC), you will focus and coordinate all revenue management related initiatives including the pre-opening process and installation of our revenue management systems in APAC.
HOW YOU WILL MAKE AN IMPACT
Your role is important, and below are some of the fundamental job duties that make your work unique.
Support the Regional Director of Revenue Management Hotel Opening and ensure all revenue management steps are complete for the opening/converting of our hotelsPrepare and participate in pre-conversion/opening meetings Facilitate communication between the Hilton corporate teams, Brands, hotel personnel and Revenue Management Analysis Support on the development of room types, rate structure, negotiated rates, packages and promotions, 3rd party distribution channels and core pricing for all corporate marketing programsSupport the build of required revenue management systems adhering to specific processes and timelinesWork with the hotel team to establish initial inventory, continuous and agile pricing and serve as a subject matter expert for Hilton Worldwide revenue management strategies, reports and systemsEnsure all revenue management systems are built and configured appropriately by liaising with relevant contacts in BPS, IT, GDM, Reg CDs and other corporate Revenue teams, including but not limited to, hotel rate binders, OnQ R&I, Salesforce HOTT, Content Management, Price Position, OnQ RM/GRO, STR Global, and other reportsEnsure all relevant hotel team members have access to required systems, tools and reports and that applicable systems and commercial training are sharedLearn and understand the brand cultures, standards and strategiesParticipate in Brand as well as owned/managed and Franchise Revenue Management team initiativesEngage in other revenue management projects or initiatives as requiredProactively review and analyze rate and inventory management and strategy effectiveness for own openings/conversionsMaintain new hotel checklistsWork with and support RMHO Directors, hotel teams, Brands and corporate team members to ensure the effective delivery of the hotel transition planCoordinate activities to ensure all required training is completed by team membersProvide directions to hotel team members and establish work priorities to achieve the objectives of the transition planEnsure new hotel team members understand and work to current revenue management standards and policiesEffectively use CRS, GDS, OnQ RMS/GRO and other key database tools to determine/implement/monitor accurate selling strategies and make recommendations to maximize revenue opportunitiesTrain hotel team members on selling strategies, key areas of revenue management and procedures, standards and principlesWork with Global Database Management to establish best practices and communicate changing requirements for the hotel opening rate bindersWork with brands to ensure global alignment in the pre-opening processInstall Hilton Revenue Management System – GROUtilize BCT (Brands Conversion Tool) for conversion Hotels to transfer existing on-books reservations
WHY YOU’LL BE A GREAT FIT
You have these minimum qualifications:
2 years of experience in a revenue management role within the hospitality industry Fluent verbal and written communication skills in English Excellent organizational skills with strong multi-tasking ability to simultaneously handle numerous projectsAbility to direct collaboration among cross-functional teams including external resourcesAble to work independently, lead by example to resolve conflicts, introduce change and ensure collaboration among othersPossess the highest standards of ethical behavior and absolute discretion with sensitive informationAbility to work well under tight datelines, pressureStrong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problemsAbility to quickly understand different markets in assigned areas and key criteria to implement successful strategies contributing to the financial success of the hotelsKnowledge of business mathematics (weighted averages, percentages) and advanced spreadsheets (Excel)Strong experience or adaptable training in the use of automated systems, personal computers and software programsAdaptable to minimal travel and schedule changesProficiency with Standard Microsoft Office toolsIt would be useful if you have:
Hilton Worldwide hotel revenue management experience Knowledge of hotel business and franchise support
WHAT IT IS LIKE WORKING FOR HILTON
Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!