Patients are at the heart of everything we do. As part of our Medical Affairs team, you’ll foster internal and external collaboration to generate and disseminate evidence-based clinical practices to help impact patient lives and advance the quality of care. Your scientific curiosity and passion for patients will help us grow our reach and develop innovative solutions for people fighting cardiovascular disease.Aortic stenosis & aortic regurgitation impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you will make an impact:

Set-up systems (e.g., CMS) and processes to archive and ensure training and proctoring documentation that comply with EW SOPs and resolve issues as appropriateAnalyze data from Medical Affairs and sales operations databases to create reportsCollaborate with BU Medical Affairs stakeholders to establish key operations program metrics and dashboards (e.g., proctor/HCP attendances, number of trainings, invoices, contracts)Collaborate with vendors and users on the enhancement and development of the Medical Affairs digital platforms using Microsoft Power Platform tools (Power Apps, Power Automate, Power BI, Dataverse)Provide logistics support (e.g., ensure simulation and devices are available, first point of contact for vendors) EW events and external conferencesUpload training content and department work instructions on appropriate systems (e.g., LMS, WebDam) and resolve troubleshooting issues

What you will need (Required):

Bachelor's Degree and a minimum of 3 years related experience or equivalent based on Edwards criteria

Hands-on experience supporting analytics, reporting, dashboards, or digital workflows using Microsoft Power Platform tools in healthcare and/or professional environment

What else we look for (Preferred):

Good organizational and project management skillsExcellent computer skills in MS Office Suite and related systems (e.g., SalesForce.com, LMS)Good problem-solving, critical thinking, and investigative skillsSolid knowledge and understanding of policies, procedures, and guidelines relevant to training SOPSolid knowledge of digital applications and developmentAbility to interact professionally with all organizational levels including physicians

Aligning our overall business objectives with performance, we offer competitive salaries, performance-based incentives, and a wide variety of benefits programs to address the diverse individual needs of our employees and their families.

The base pay range for this position is $74,000 to $104,000 (highly experienced).

The pay for the successful candidate will depend on various factors (e.g., qualifications, education, prior experience).  Applications will be accepted while this position is posted on our Careers website.  

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.