At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. **Analista de Relacionamento Junior** Vai atuar de forma remota no relacionamento com clientes através de canais como telefone, WhatsApp, e-mail, entre outros com foco em gerar oportunidades de vendas. Responsável por identificar oportunidades de negócio, entender as necessidades dos clientes, apresentar soluções de forma objetiva e consultiva, e realizar vendas que garantam qualidade na implantação e satisfação do cliente. Foco constante na superação de metas comerciais e excelência no atendimento. Ter conhecimento do portifólio disponivel para identificar a melhor oferta para as necessidades dos clientes. **Principais Responsabilidades** + Manter contato constante com os clientes, construindo relacionamento e fidelização através de um atendimento consultivo e humanizado; + Apresentar os produtos de forma clara, objetiva e estratégica, utilizando os canais digitais disponíveis; + Atuar com foco em metas mensais, trimestrais e anuais, contribuindo para os resultados do time de vendas; + Garantir excelência no atendimento e no processo de implantação das vendas realizadas, visando a satisfação do cliente; + Sanar dúvidas e propor soluções de forma proativa, sempre com foco em conversão e retenção. **Escolaridade Requerida** + Ensino Superior em andamento. Category: Customer Support Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE **Requisition:** J0090071