At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job SummaryIron Mountain is seeking a motivated Accounts Receivable Specialist to join our North American Accounts Receivable team.
In this role, you will be responsible for independently managing an account portfolio to minimize delinquency and ensure healthy cash flow. You will be part of an ever-evolving global organization focused on transformation and innovation, working in a culture of belonging where your voice is valued.
Our team is a high-impact group that interacts continuously with American clients and internal sales and billing departments to drive excellence in customer service and collections.
What You’ll Do
In this role, you will:
Independently manage a month-over-month account portfolio to minimize delinquency rates and achieve target results through proactive customer contact via phone and email
Collaborate with District, Area, Division, and Corporate teams to resolve billing disputes and identify issues causing payment delays.
Ensure compliance with organizational standards by documenting all collection efforts in Oracle and adhering to Iron Mountain department and company policies.
What You’ll BringThe ideal candidate will have:
1-2 years of experience in Call Center or Collections environments.
Strong knowledge of Finance or Business principles, including intermediate proficiency in Microsoft Excel, Outlook, Word, and Oracle systems.
Proven ability in conflict resolution, negotiation, and problem-solving using independent judgment in fast-paced environments.
Degree in Business or Finance and an advanced level of English (essential for interacting with North American clients).
What We OfferRemote work options available.
Global Connectivity: Work with over 26,000 colleagues across 60 countries.
Culture of Belonging: An environment where diversity is valued and innovation is encouraged.
Professional Growth: Opportunities for continuous learning and career development within a multinational company.
If you are ready to take on new professional challenges and make a global impact, apply today and join us at the Mountain!Category: Finance