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Job Description:

Job Summary
This position interfaces with customers to ensure the integrity of inventory level accuracy while acting as the primary contact regarding account quality, communication, and resolution of service issues. He/She assists in the development and growth of customer accounts.

Responsibilities:

Plans, sets up, monitors, and reports on physical inventories.Monitors and reports accuracy of system or customer generated cycle counts.Acts as the primary customer contact on one or more accounts.Reports and corrects warehouse errors and inventory discrepancies.Effectively communicates with all levels of the warehouse, inventory group, and internal and external customers.Participates in client conference calls, meetings, and presentations.Provides instructions and training on account specific handling requirements.Responds to customer inquiries and complaints.

Qualifications:

At least one year of customer service experienceAt least three years of Inventory Control/Warehouse experienceWorking knowledge of Microsoft Word, Excel, and Outlook

Employee Type:
 

Permanent

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