_We’re looking for a_ **_AML Compliance Manager_** _to join our Integrated Compliance Services (ICS) team at MBPS. In this role, you will be involve leading a team of Business Systems Specialists of Compliance in the application implementation, business requirement gathering and data analysis, and user acceptance testing in support of solutions that conform to Manulife compliance standards. The individual should have a breadth and depth of experience that will allow her/him to devise and support solutions that integrate appropriately within the organization and its compliance application frameworks._ **Position Responsibilities:** + Delivery of successful initiatives in a timely manner based on project objectives and success criteria. + Promoting and enabling a high degree of collaboration among Business SMEs and decision makers, the Business Transformation Office, the Project Management Office, and Information Services partners to ensure successful, quick delivery. + Production of high-quality business requirements; including the collection, analysis, validation and documentation of business users’ or stakeholder’s business needs + Identification and escalation of key risks, issues and dependencies, as well as cost benefit tradeoffs among a variety of options to align with overall project and program objective + Process modeling and analysis skills include but not limited to process improvements, gap analysis between current and future state along with root cause analysis + Accountable for effective change management within projects, in terms of ensuring that changes to business requirements are effectively managed to reduce impact to projects + Assisting business leads in defining short and long term needs to determine business priorities and advise on options. **Required Qualifications:** + Minimum of 5 years of experience in Business Analysis (BA) or Project Management (PM), with knowledge of project management systems or leading successful projects. + Understanding of AML/ATF compliance, Sanctions Screening, and Transaction Monitoring. + A college or university degree and/or equivalent experience. **Preferred Qualifications:** + Must be detail-oriented and willing to work hands-on with systems + Team-oriented and able to work in a collaborative environment + Complex stakeholder management + Able to think, exercise judgement, set priorities, assess urgency, and deliver business values + Strong verbal and written skills – can lead meetings, present facts, create impactful presentations, effectively use visual tools, explain complex concepts in a simple and understandable way + Ability to provide assessment based on data and analytical reasoning + With a strong understanding of MS Office applications. + Strong knowledge and experience with process mapping using BPMN + LOMA level 1 certification is a plus + Excellent troubleshooting skills + Knowledge in SQL, or similar tools an advantage **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido