Job Summary

Provide assistance with projects and other departmental responsibilities for the Leadership Team. Accountable for timely, tactful, and accurate performance of a variety of secretarial, clinical and minor administrative duties as assigned by the Leadership Team. Assist with various assigned tasks.

Responsibilities

· Greet and register patients utilizing the appropriate software system.  

· Compile departmental statistics and indicators on a routine basis. Prepare reports, graphs, and presentations for the Ambulatory Leadership team on an assigned basis.  

· Independently complete special projects and assignments assigned by the Leadership team. 

· Provide clerical support to providers, patients, and staff to expedite patient flow, telephone communications, and quality patient care. 

· Cross train and function as requested in other departmental roles. 

· Assist with the new hire orientation, assuring the new hires are trained appropriately within the clinical setting. 

· Assist Staff and Leadership team with various tasks as requested. 

· Perform authorizations for medical testing and procedures.  

· Provide assistance to the health care provider(s) rendering services to the patient, as directed by the provider or Registered Nurse if applicable as outlined in departmental policies and procedures. 

· Maintain the provider’s schedule. 

· Explain payment policy and insurance coverage prior to patient registration, obtain insurance information, and pre-certification, if applicable.  

· Responsible for discharging patients from the facility, documenting & tabulating all charges and payments, and maintaining accurate financial data on patients.  

· Schedule patient appointments as required.  

· Legibly and accurately transcribe orders utilizing knowledge of policy and procedures and legal documentation on patient records.  

· Prepare and maintain accurate records for daily summary logs for charges, payments, balances due, statistical reports, billing claims, daily deposit transactions and equipment loan-outs. 

· Retrieve, photocopy, as necessary and file medical records; prepare, review and process records to ensure completeness and accuracy.  

· Perform vital signs, document medications/drug allergies and triage patients based on subjective data. Collect and prepare specimens for reference lab testing to include venipuncture of adults and children. Perform point of service laboratory testing and Quality Control procedures as required. Perform electrocardiograms and assist with stress testing as required. Administer PO, IM, Sub Q and ID medications as delegated with verification of the "five R's medication" by the provider. 

· Perform POS or in office testing and per policy.

· Prepare patients, exam rooms and equipment for examinations and procedures.  

· Assist provider during patient visit and assist with procedures such as laceration repair, wound dressings, sigmoidoscopies and other minor procedures, as necessary.  

· Gather and document pertinent information in the patient record, as necessary.  

· Communicate information to the patient as directed by the provider and instruct patients in necessary preparation for diagnostic and therapeutic regimens.  

· Function as a liaison between provider, patient and staff to expedite patient flow, quality patient care, appointment and test scheduling and referrals. Sort diagnostic test results by established parameters. 

Other Information:

· Maintain and document all applicable required education. 

· Demonstrate positive customer service and co-worker relations. 

· Comply with the company's attendance policy. 

· Participate in the continuous, quality improvement activities of the department and institution. 

· Perform work in a cost-effective manner. 

· Perform work in accordance with all departmental pay practices and scheduling policies, including but not limited to, overtime, various shift work, and on-call situations. 

· Perform work in alignment with the overall mission and strategic plan of the organization. 

· Follow organizational and departmental policies and procedures, as applicable. 

· Perform related duties as assigned. 

Knowledge, Skills & Abilities

Competency Statement

Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.

Common Duties and Responsibilities
(Essential duties common to all positions)

Education

Essential Education:  High School Diploma or GED

Post High School Medical Certification Program preferred 

Experience: 0-6 months experience 

Credentials

Essential: * Basic Life Support Within 30 days of hire 

Education 

• High School Diploma or GED (Required)
• Post High School Diploma or Certificate Program

Credentials 

• Basic Cardiac Life Support

Work Schedule: Days

Status:  Full Time Regular 1.0

Location: Lewisburg- 233 Dawkins Drive

Location of Job: Greenbrier Valley Med Ctr

Talent Acquisition Specialist: Tamara B. Young tammy.young@vandaliahealth.org