Position OverviewMUST HAVE EPIC CERTIFICATION TO BE CONSIDERED United Health Services (UHS) is seeking an Ambulatory Applications Analyst III to provide advanced support for ambulatory clinical and operational systems. This role is responsible for production support, maintaining high system availability, managing projects, improving processes, and ensuring strong quality assurance across supported applications. The Analyst evaluates existing policies and workflows, identifies opportunities for enhancement, and presents recommended solutions to senior leadership. Candidates must hold an active EpicCare Ambulatory certification, with additional Epic certifications considered a plus. The Ambulatory Applications Analyst III serves as a senior technical resource and plays a key role in UHS information technology retention and professional development initiatives. This position offers an opportunity for analysts to expand their expertise, contribute to system optimization, and support end‑users through complex issue resolution and continuous improvement efforts that enhance the overall customer experience and operational performance. Primary Department, Division, or Unit: Epic Ambulatory Applications, UHS Information Technology Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $37.00 - $55.50 per hour, depending on experience ----- Job Responsibilities • Serves as a subject matter expert certified in multiple EHR applications or modules, providing workflow guidance and advanced troubleshooting.• Independently manages complex tickets, projects, and workstreams across multiple Epic modules and applications.• Translates technical system processes into clear explanations for diverse audiences, including leaders and end users.• Acts as a key technical resource supporting cross‑team initiatives, enhancements, and multi‑pillar projects.• Analyzes and presents complex information to stakeholders, applying strong analytical and presentation skills.• Identifies and recommends solutions using broad knowledge of application functionality, integrations, hardware considerations, and security requirements.• Develops integrated build best practices and represents the organization in industry forums such as HIMSS, UGM, and XGM.• Creates business cases, facilitates patient safety escalations, and resolves complex technical and security issues.• Leads governance facilitation and supports enterprise initiatives including testing, upgrades, change control, and major project transitions. Position Qualifications Minimum Required: + Current Epic certification + High School Diploma or equivalent + Three (3) years of clinical, Healthcare operations, revenue cycle, information technology or healthcare information technology experience. + Epic Experience required Preferred: + Bachelor's Degree in a related field (information technology or clinical/healthcare fields) + Certification in one or more Epic applications. + Project Management Institute (PMI) Certification or equivalent certification. ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. ​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. ​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. ​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.