Ambassador Customer Assistant
ABM Industries
**Overview**
**Pay: $24.11 - $29.73 per/hr**
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM
Team Member Benefits | ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Frontline\_v2\_English\_9.5.24.pdf) | (Programa de Beneficios de ABM)
Position Summary:
The Community Ambassador plays a vital role in enhancing resident engagement, supporting property operations, and coordinating community events. This position is ideal for someone who is organized, personable, and passionate about creating a welcoming environment for residents.
Key Responsibilities: Customer Event & Meeting Coordination
- Schedule D.O. Associate and Ambassador participation in weekly resident orientations.
- Coordinate outreach efforts including:
- Calling, emailing, and door knocking for new move-ins.
- Assisting with planning and communication for future resident events.
- Delivering Welcome Bags to new residents.
- Support charity drives:
- Attend day-of meetings and events.
- Handle item pick-up and delivery for events.
Amenity Management
- Maintain building amenities:
- Manage bike room tags and removals.
- Coordinate bulk item removal.
General Support
- Assist with lateral file and mask installations.
- Conduct building inspections (common areas, exterior).
- Submit punchlist work orders as needed.
ASR/RI Emergency Support
- Respond to emergency situations when primary contacts (Daniel and/or Michael) are unavailable.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Comfortable with outreach activities including phone calls and door-to-door engagement.
- Basic knowledge of property management operations is a plus.
REQNUMBER: 127205
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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