Job Description Report violations in accordance with operations procedures. Verify violations have been remedied as required. Support development of materials and job aids to help improve procedures and operations. Communicate directly with Team Lead to resolve problems and questions. Maintain accurate record-keeping with proactive attention to client information updates. Deliver superior client services, fostering strong rapport. Pursue continuous learning opportunities regarding compliance and procedural changes. Maintain open, transparent, and constant professional communication. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Demonstrated heightened attention to detail. Strong oral and written communication skills. Demonstrated track record of meeting deliverables. Ability to build relationships and communicate effectively. Proficiency in general Microsoft Office related software. High School Diploma or general education degree (GED)