Pacific Aviation is looking for a motivated and experienced Supervisor to support our operations at Boston Logan International Airport (BOS). This is a great opportunity for someone with strong leadership skills and a passion for aviation to take the next step in their career. As a Supervisor, you’ll lead a team of frontline agents, ensure smooth daily operations, and uphold the high standards we’re known for. If you thrive in fast-paced environments and love working with people, we want to hear from you! What You’ll Do + Lead and support a team of Airport Wheelchair Agents during daily operations + Conduct flight briefings and debriefings with the team + Coordinate with the team and airline personnel to meet flight needs + Manage daily schedules and staff assignments + Monitor agent appearance and equipment readiness + Act as a point of contact for airline partners and ensure their standards are met + Track and verify flight documentation + Maintain safety and compliance standards while supporting continuous improvement Requirements What You Bring + 6+ months of passenger service or customer service experience + Strong leadership and communication skills + Attention to detail and ability to stay calm under pressure + Familiarity with airline procedures and airport operations (preferred) + Legal authorization to work in the U.S. + Ability to pass a background check + Willingness to work a flexible schedule including early morning and mid shifts, weekends, and holidays Benefits + Hourly Pay: $21.00 + Medical, Dental, and Vision Insurance + 401(k) Retirement Plan + Paid Time Off (PTO) + Paid Training + Company-Issued Uniform + Parking Discount + Referral Bonus Program + Cell Phone Plan Reimbursement