Qatar Airways (QR) are currently recruiting for an Airport Services Agent in Copenhagen.

This is a two-year fixed term contract.

You will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.  You will ensure a quality service and adherence to QR safety policies and security standards.

Specific accountabilities include:

·         Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers

·         Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates

·         Assisting the Duty Officer in handling company materials and records

·         Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers

·         Ensuring passengers are assisted smoothly through airport facilities

·         Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit

·         Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained

·         Organizing check-in counters and coordinating documentation issues