Job Summary Details:

The Airport Ground Transportation Coordinator provides exceptional customer service to the traveling public by answering questions, directing passengers and customers to the area of the airport they are seeking and directing passengers to available ground transportation options.

Pay: $17.34 per hour 

The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Schedule: Thursday-Saturday 5pm-1:30am and Friday-Saturday 2pm-10:30pm

Benefit Information: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM  Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Basic Qualifications:

•  Must be 21 years of age or older
•  Must possess valid, unexpired driver's license
•  No experience required and on the job training provided
•  No high school diploma, GED or college degree required

Basic computer skills and ability to use incident reporting systems.
  Previous experience in customer service, hospitality, or transportation preferredStrong communication and interpersonal skills. Ability to stand for extended periods and work outdoors in varying weather conditions. Must be dependable, punctual, and professional in appearance and demeanor.

Preferred Qualifications:

•  Customer service experience
•  One (1) year of similar work experience

Responsibilities:

Greet and assist airport travelers with directions to hotel shuttles, taxi stands, and rideshare pickup areas (Uber/Lyft). Staff the taxi booth located outside the terminal, providing information and support to passengers. Maintain a visible and approachable presence to answer traveler questions and provide guidance. Record and report any incidents or irregularities in a timely and accurate manner. Use computer systems to log activities, incidents, and maintain daily records. Communicate effectively with transportation providers and airport personnel to ensure smooth operations. Ensure compliance with airport safety and security protocols.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88M, LS, BM, MK, 3521, 2T1X 1