Summary Serves as a Staff Support Specialist (MSS- I) at En Route and Oceanic Centers and Terminal facilities. Responsibilities Responsible for tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required. For the assigned Facility/Duty Location: 1. Performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. 2. Communicates intra / inter facility as well as among various lines of business and industry. 3. Makes recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives. 4. Applies expertise toward the completion of projects/studies and facility reports. 5. Analyzes and evaluates the effectiveness of equipment, facilities, and procedures. 6. Conducts investigations, evaluations, and briefs facility personnel. 7. Develops methods to improve customer service and the quality of support provided. 8. Collaborates freely among facilities, provides feedback and consults with other Staff Support Specialists regardless of duty location. 9. May perform duties outside of the facility commensurate with grade and experience. Depending upon facility structure, reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position you must demonstrate in your application that you possess at least one year (52 weeks) of specialized experience as defined below: 1) Must have held an FAA 2152-FG-14/FV-J or above, regional or headquarters position for a least one year (52 weeks); OR 2) Must have been facility rated or area certified for at least one year (52 weeks) at an ATS facility; OR 3) Must have held an MSS position for at least one year (52 weeks) in an ATS facility Qualifications must be met by the closing date of this vacancy announcement. Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements Selection and placement are contingent upon waiver or completion of satisfactory security and/or medical requirements, if applicable. If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. If the selection list is shortened to a best qualified list through a comparative process, then the best qualified list shall be considered the selection list. Eligible applicants meeting the minimum qualification requirements, if applicable, may be further evaluated. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. This position is not covered by Public Law 92.297 for early retirement purposes. FAA Form 3330-43-1 must be signed by the applicant and a facility representative in order to receive consideration. Failure to upload or fax this completed form with signatures from the applicant and a facility representative will result in loss of consideration and your application will be rated as ineligible. Links to Important Information: Locality Pay, COLA