Are you a high-energy, highly skilled software development engineer/superhero who wants to build and deliver cutting edge technology that protects millions of people every day? Do you want to invent new technologies while collaborating with the very best software engineers and architects in the world?

Are you ready to build solutions to some of the world's most complex technical challenges while at the same time doing battle with nefarious Sellers looking to abuse our catalog to derive unfair advantages? Want to use your highly tuned software development skills for good and lead projects for developing sophisticated techniques to detect and prevent malicious parties, close complex loop holes in our listing and selection systems, and protect millions of consumers, including your friends and family?

Do you keep looking until you find solutions so good they just seem natural? Do you want to push yourself and technology as far as they'll go with a group of smart and fun people?

If this sounds like you and you have a history of delivery of high performance systems then we want you to join our team!




Key job responsibilities
Lead and nurture a high-performing team of tracking operators, Conduct performance evaluations, Track package movements from FC departure to final Amazon destination, Verify airport processing compliance and timing, Track Cargo Terminal status and movement, Ensure timely delivery to Amazon stations, Identify and escalate delays or disruptions tracking existing metrics to detect & remove any defects, Develop and track KPIs for air network performance, Create and maintain performance dashboards , Generate daily/weekly/monthly reports, Analyze trends and patterns in network performance, Investigate missing packages. Coordinate with partners for package recovery.

A day in the life
Start your day reviewing overnight performance and leading the morning stand-up with your team. Throughout the morning, closely monitor FC departures, airport arrivals, and address any immediate operational challenges. Mid-day activities include performance metric analysis, coordination with airports, and tracking package movements. The afternoon focuses on monitoring flights, TECA processing, and station deliveries, while leading team huddles and addressing pending issues. Your day concludes with preparing comprehensive reports, planning next-day operations, and ensuring a smooth handover to the night shift team. This dynamic role requires constant attention to real-time operations while maintaining clear communication channels with multiple stakeholders to ensure seamless air transportation operations.