Start date: November/December 2025

Location: Lisbon, Portugal (We follow a hybrid work approach with some office presence required - 2-3 days per week on average.)

Applications are accepted until further notice. 

Meet the team

As a member of the Cisco IT team, you will be a valuable part of the Product Quality and Compliance team. Our team is dedicated to delivering exceptional services, tools, platforms, and data that are essential for powering one of the top Supply Chains in the world.

At Cisco, we prioritize innovation and evolution to provide our Supply Chain team with a competitive advantage. This includes optimizing and automating business process systems, effectively utilizing cloud service providers, and developing cutting-edge in-house solutions.

You'll have the opportunity to join a dynamic, empowered, and collaborative team that values diverse perspectives and inclusive practices, all focused on building, supporting, and enhancing a seamless end-to-end Orchestrator system.

We believe that embracing diversity and fostering an inclusive environment are key to driving innovation and achieving success. Our team is committed to ensuring that everyone feels respected, valued, and empowered to contribute their unique ideas and experiences.

Your impact

You'll have the incredible opportunity to join us at Product Quality and Compliance and play a key role in designing and developing next-generation capabilities. Your role will focus on designing and developing next-generation capabilities to support our architectural transformation and modernization efforts.

As a valued member of our team, you'll be responsible for developing and delivering new capabilities using the latest technologies and processes. This involves actively developing code, as well as debugging and reviewing with the team. You'll also have the chance to work closely with our talented engineers and interact with our valued business partners, fostering an inclusive and respectful atmosphere.

Your responsibilities are:

Working with a team of engineers who are responsible for the software design, development, and building applications in a Scrum Agile environment.Being able to develop code, debug issues, suggest improvements, review the code, provide solutions to systemic problems, and be hands-on.Contributing with others on projects and working on small to medium features from technical design through completion.Being agile: ensuring assigned Jira stories are executed timely and updated; understanding the backlog and planning.Develop and enhance in-app and role-based AI Agents, contributing to their security, semantic layers, and basic agent training capabilities.Implement and maintain Ask/Respond features using agentic frameworks (e.g., langraph, langchain, LLMs) with data from various technology platforms.Assist in building and optimizing Natural Language Interaction (NLI) & Retrieval-Augmented Generation (RAG) systems for enterprise data.Develop and integrate data connectors for databases (Oracle, SAP HANA, Snowflake, MongoDB), ensuring secure data retrieval and ingestion.Support API development for LLM-based prompt engineering, focusing on user input parsing and intent identification.Build and test individual AI agents and contribute to the development of communication protocols for inter-agent collaboration.Collaborate with senior engineers to integrate agents with external tools and services via standard protocols (e.g., MCP, A2A).

Minimum Qualifications

1-3 Years of related experience.Experience with either front-end, back-end, or automation technology.Strong understanding of artificial intelligence concepts and familiarity with implementing AI techniques in practical applications, as well as proficiency in security.Thorough understanding of Agile and DevSecOps practices and toolsets.Positive and self-motivated attitude, with excellent communication and time management skills.Able to work independently, but receives guidance from leader, to determine the best approach to complete tasks. Serves as a resource for colleagues with less experience.Knowledge of security practices with some exposure to API Security Protocols.A good team player.You are eligible to work in Portugal without any visa/work permit sponsorship

Preferred Qualifications

Bachelor's or master's degree.Awareness of supply chain business.Certifications in Java, DB (Oracle SQL,PL/SQL /JAVA/Python, SNOWFLAKE, Mongo), Python, Web Development, AWS Fundamentals. Certifications in Supply Chain Fundamentals, Gen AI White/Green belt.Proven experience developing and maintaining dashboards with modern web frameworks, preferably Angular.Strong hands-on experience with database technologies including MongoDB and Oracle.Proficient in writing advanced PL/SQL queries, procedures, and packages.Demonstrated expertise in designing, developing, and automating ETL processes.Solid understanding of API integration (REST/SOAP) for data ingestion and system connectivity.Experience in manipulating, cleaning, transforming, and optimizing large data sets.Familiarity with data modeling concepts and best practices for both relational and NoSQL databases.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with

empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.