AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just don’t think out of the box, but make the box they are in ‘Bigger’. The future is now, do you want to be a part of it? Then read on!

Amazon is looking for an AI Content Expert II to help with annotations, content generation, and data analysis. As part of the Data Team, you will be responsible for delivering high-quality training data to improve and expand our proprietary Large Language Models (LLMs) capabilities.

The Amazon Artificial General Intelligence (AGI) team is hiring an AI Content Expert—a role some companies describe as a Machine Learning Data Associate (MLDA) or AI Content Writer. You’ll perform foundational data labeling and evaluation, reviewing and scoring dialogues and other interactions across speech, text, audio, and video. The work requires sustained focus, effective multitasking, exceptional attention to detail, and strict adherence to confidentiality and Amazon’s information-security policies. You’ll join a diverse team building practical, useful generative AI; curiosity, initiative, and creativity will help you thrive.


Key job responsibilities
Creating and annotating high-quality training data in multiple modalities (text, image, video) on various topics, including technical or science-related content
Writing grammatically correct texts in different styles with various degrees of creativity, strictly adhering to provided guidelines
Performing audits and quality checks of tasks completed by other specialists, if required
Making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks
Diving deep into issues and implementing solutions independently
Identifying and reporting tooling bugs and suggesting improvements

About the team
Amazon strives to be the world’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We set big goals and are looking for people who can help us reach and exceed them. The AGI organization provides speech recognition capabilities for a variety of Amazon products and searches. We provide secure, flexible, cost effective, and high-quality data labeling services to our customers, that enables them to build advanced ML models.