Job Description This resource is a crucial link between the Support, Professional Services, and Technology teams, requiring patience, effective communication, coordination, cross-functional collaboration, and problem-solving skills. Be proactive to learn the Firco Insight product and its many moving parts is important. Taking ownership and driving all activities related to customer deployment, incoming issues for technology resolution, and vulnerabilities remediation. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 5+ years of a scrum master Experience managing multiple scrum teams Technical knowledge – Software Development Lifecycle Jira and confluence CSM