**Introduction** At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you'll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You'll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We offer: * Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications * Regular and frequent promotion opportunities to ensure you can drive and develop your career with us * Feedback and checkpoints throughout the year * Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks * A culture where your ideas for growth and innovation are always welcome * Internal recognition programs for peer-to-peer appreciation as well as from manager to employees * Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme * More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. **Your role and responsibilities** We are seeking an experienced Agile Delivery Manager with extensive knowledge in the public sector to join our dynamic team. The successful candidate will be responsible for overseeing the delivery of complex digital transformations, ensuring they align with Government Digital Service (GDS) standards and Agile methodologies. Key Responsibilities: * Oversee the delivery of complex digital transformation projects in a public sector context, ensuring timely completion and alignment with GDS standards. * Collaborate with stakeholders to define project scopes, objectives, and success criteria. * Guide cross-functional teams in delivering solutions using Agile methodologies and Scrum framework. * Contribute to the creation of product backlogs, user stories, and release plans, prioritizing an Agile and user-centered approach. * Facilitate Agile ceremonies such as stand-ups, sprint planning, reviews, and retrospectives. * Design and implement Agile processes and practices within the organization to enhance efficiency and user experience. * Work with User Researchers to integrate user feedback into Agile sprints, shaping a holistic view of the total user experience. * Facilitate the understanding of the end-to-end, front-to-back experience by mapping the Agile workflow at the intersection of technology, business, and design. * Embed Agile practices within the organization to create a sustainable approach to service delivery. * Mentor and guide junior team members, fostering a culture of continuous learning and improvement. * Stay current with emerging Agile trends, tools, and best practices. **Required technical and professional expertise** * Proven experience in Agile project management and delivery within the public sector, demonstrating mastery of Agile methodologies (Scrum, Kanban, Lean, XP, etc.) and best practices. * Masterful proficiency in using Agile project management tools (JIRA, Trello, etc.). * Strong communication, leadership, and problem-solving skills, with a proven track record of delivering high-quality program management solutions in a professional setting. * Ability to work well in a team and adapt to changing priorities, as well as manage resource conflicts and trade-offs across multiple projects. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Bachelor's degree in Business, Information Systems, or a related field. * GDS compliance knowledge and deep understanding of Agile methodologies. * Experience in facilitating Agile ceremonies and workshops. * Familiarity with Agile methodologies, Scrum framework, and the software development life cycle (SDLC). * Experience in data analysis and reporting. **Preferred technical and professional experience** * Experience with Agile business analysis tools (e.g., Lucidchart, Visio). * Familiarity with cloud platforms (AWS, Azure, GCP). * Knowledge of microservices architecture and design patterns. * Proficiency in data modeling and data management. * Experience with containerization and orchestration tools (Docker, Kubernetes). * Passion for continuous learning and professional development. * Experience in service design within a government or public sector context. * Proficiency in using design tools such as Sketch, Adobe XD, Figma, or similar. * Experience with prototyping tools like InVision, Marvel, or Proto.io. * Knowledge of GDS Service Manual, Digital Principles, and other relevant guidelines. * Certifications in Agile methodologies, such as Certified ScrumMaster (CSM), are highly desirable but not mandatory. * Excellent written and verbal communication skills, with the ability to articulate Agile decisions effectively to both technical and non-technical stakeholders. * Ability to manage multiple projects simultaneously and adapt to changing priorities. * Experience in mentoring and developing junior team members, promoting a culture of continuous learning and improvement. * Understanding of risk management frameworks and tools, and strong skills in risk identification, analysis, and mitigation. * Proficiency in resource allocation, capacity planning, and leveling. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.