Company Description

Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.

Our motto, "You'd be surprised how far we'll go for you", is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

19,000 trained professionals350+ locations worldwideFortune 500Globally unified systems

The ideal candidate will have a willingness to grow, learn and work hard. Our department is growing and we are looking for a bilingual person who enjoys a fast-paced, professional, and dynamic work environment.

Job Description

Scope of Position: 
Providing most suitable solutions to customers by understanding their requirements and strategically selecting service providers while maximizing profitability. This position will involve activities relating to procurement, service provider management and sales/ business development.

 

Major Duties and Responsibilities:  

Operations:

Understand export processes in order to accurately identify requested scope of pricing and accurate pricingUnderstand and comply to company policies and accordance with government regulations.Timely responses to emails (within 24 hours) and voicemails (within 1 hour) (internal and external)Timely responds on day-to-day pricing enquiries and RFQs from external and internal customersScreening of MK denial parties before quotingMonitor and apply appropriate carrier contract per customer to maximize the shipment profitabilityCarrier allocation management per carrier against the weekly allocation report to ensure customer service uses the correct carriers and maximizing the profitabilityAssisting booking management – placing bookings with carrier, secure confirmation, verify cost from carriers against contractRate filing management - ULI filingGood record keeping of pricing folderBe alert of market situation and provide timely update of market changes of different tradesEscalation of problems to Management when necessary

Service Provider Management

Able to negotiate and obtain competitive rates and service route from carriers and co-loadersProcure strategically in the market to cater with customer’s needs and requirementsBuild good business rapport/relationship with carrier, co-loaders, and service providersOrganize, gather feedbacks, and lead quarterly service provider performance review

Business Development

Contribute to business development per assignment basisInteract with our customers virtual or in person to understand their requirements and offer solutions at competitive pricing, meeting customer service expectationsTransition and implementation of new business to customer serviceTake up additional tasks as required to meet the Department’s needs.

 

Expectations:

Provide extended support to both internal and external customerThink positively with “CAN DO” and responsible attitudeCarry out tasks with great accuracy and in a timely mannerTo be a good team player with teamwork spiritTo show initiative in all co-ordination work

 

Culture:

Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

 

Working Condition:

No more than normal physical effort or positional stress required.  Intermittent walking, sitting or standing with normal expenditure of energy.Good working environment, almost complete absence of disagreeable elements.  Minimum exposure to adverse or hazardous working conditions.

 

Qualifications

Qualifications, Experience and Education Requirements:

Minimum tertiary educational level2-3 years related experience and/or training; or equivalent combination of education and experience.Experiences in the freight forwarding industryEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.Pro-active, strong organizational skills.Good computer skills (Excel, Word) and problem-solving skills.Fluent in English.

Additional Information

Expeditors offers excellent benefits for full time employees:An Environmental Health and Safety Manager must be a good communicator at many different levels, 
including the classroom, District management, customers, Service Providers, and government officials. 
Benefits complied with local law 

Health Plan: Medical, Accident InsuranceTraining and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.