About Ibrahim Collection (Manufacturer of Industrial and Urban Cleaning Equipment) with more than 5 years of experience in designing, manufacturing and technical support of their products, to strengthen the after-sales service team is a powerful, responsible and communicable individual. Spare).
- Coordination with warehouse units, repair workshops and technical team to fix customer problems.
- Providing periodic reports on service status, consumer parts and customer feedback.
- Planning technical visits and sending technicians if needed.
- Collaboration with the Customer Quality Control Team
At least 5 years of relevant after-sales service or customer support experience (preferably in industrial or machine equipment industry).
- Introduction to warranty processes, repair and spare parts.
- Ability to communicate effectively and professionally with customers and domestic units. The ability to manage several simultaneous applications.
- Problem solving skills and providing appropriate solutions in working pressure conditions.
- Basic technical knowledge of mechanical or electromechanical equipment is an advantage.
- Benefits and Opportunities
- Working in a reputable and leading company in managing industrial equipment. Customers.
Interested parties can submit their resume through the Iranian Talent System.