Job Description Job Description: • Processing affidavit submissions routed to multiple client email folders within 9 calendar days. • Properly executing all rush requests and responding to client emails within 24 hours. • Escalating procedure changes to management and updating internal and external process documents as needed. • Properly notating all account level issues in internal system. • Ensuring attorney requests for client signed documents are processed according to client standards and providing clear instructions for correcting when needed. • Logging all approvals, internal rejects, and client rejects accurately and timely. • Verifying spreadsheet data and data within legal documents. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Requirements: • 1+ year of experience in an office setting, CSR, or document processing environment • Good customer service skills • Organizing and managing priorities • Advanced knowledge of Microsoft Excel, Word, and Outlook