Overview At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. **Why Powerback?** + **Benefits:** We offer Medical, Dental, and Vision plans to Full-Time team members. We offer Dental and Vision to Part-Time team members. + **Paid Time Off** : We offer generous paid time off to Full-Time and Part-Time team members. + **Support for New Grads:** Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. + **Continuing Education:** Keep growing with free CEUs through Medbridge. + **H-1B Visa & Relocation Assistance:** We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. + **Perks at Powerback:** Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities The Client Advocate is responsible for overseeing and facilitating therapy services for children with autism and other developmental disabilities. The Client Advocate coordinates the service delivery process and ensures ongoing therapy is taking place in the manner prescribed. RESPONSIBILITIES/ACCOUNTABILITIES: Responsible for between 45-55 clients at various stages of the therapy process. Engages with potential clients and coordinates the intake and onboarding processes. Manages, coaches, develops and supports a team of Behavior Technicians. Aligns existing and new staff for case opens and sets expectations with the treatment team. Monitors for any schedule changes with the therapy team and ensures utilization meets criteria. Ensures contractual obligations are met, including timelines and service delivery expectations. Ensures authorizations are approved prior to the delivery of services. Re-staffs cases and coordinates with the recruiting team on replacement staff. Creates and sustains a culture of growth and success that will attract and retain key talent and achieve a high level of morale. Offers direction and support to payers, referral sources, and clients. Oversees, and at times performs, onboarding functions for new staff including equipment requests, certification and maintenance of certifications, and training. Oversees, and at times performs, case opening functions for new clients. Oversees and performs ongoing client management. Ensures staff’s available hours are maximized. Assists in identifying the hiring needs for specific geographies. Conducts and/or oversees interviews for behavior technicians, in collaboration with recruiting. Directly or indirectly manages ancillary staff as assigned. Travels as needed to assigned markets to aid in business development, interviews, conferences, or other necessary activities to promote performance. Performs other duties as assigned. Qualifications Bachelor’s Degree required. Demonstrated success as an operational leader in a healthcare related role. Posted Salary Range USD $55.00 - USD $60.00 /Hr. Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.