Job Title: Advisor II, Sales (Mandarin & English Speaker) Job Description This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients. **Inside Sales** + Sourcing new sales opportunities through lead follow-up and outbound cold calls and emails + Drive partner recruitment & growth promote sales programs developed for partners + Partner engagement to drive business in the region (end-to-end sales) + Drive registration to marketing campaign/webinars for cloud solutions products + Channel sales, channel recruitment & opportunity progression + Maximize sales opportunities from the existing partner ecosystem + Engage with existing partners and end customers where applicable + Add/maintain contact database for respective segments as per needs of the business **Customer Success** + Target install base to prospecting, build pipeline via phone, email or other online channels + Support dormant reactivation campaign programs + Driving up consumption and yield + Customer issues and helping the sales team with upsells and renewals + Focused on building loyalty with existing partners + Long term retention and ensuring customer has great experience + Engage with existing partners and/or onboard net new + Focused on building loyalty, key focus on partner growth and dormant reactivation + Addressing customer issues and helping the sales team with upsells and renewals. Location: MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40 Language Requirements: Mandarin Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**