Job Title: Advisor I, Customer Service – Urdu Job Description Roles & Responsibilities • Reviewing Online Videos//Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material • Reviewing/updating contents on a popular social media platform • Audit of content received and sharing for Social Media Upload • The work requires the organized practice of screening user-generated content (UGC) posted to Internet sites, in order to determine the appropriateness of the content for the given site, locality, or jurisdiction. • The work may involve repetitive exposure to content that may be described as egregious or 'sensitive' in nature. • The content may involve images, messages and video of violence, nudity and abuse. **Generic & Behavioral Skills** + Proficiency in Native Language (Read/Speak) + Good command over verbal & written English language + Min Bachelor’s Degree (15 years of schooling) + Prior work experience in a LPO/Regulatory work , Social Media platforms is a plus + Awareness of current affairs and events in the respective markets/countries + Mature & analytical + High on team work and engagement + Able to work on 24/7 rotational shifts Location: MYS Kuala Lumpur Nu Tower 2 Language Requirements: Urdu Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**