This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you ready to lead engineering activities that enhance Spectrum's advanced video and signal processing systems? As an Advanced Video Engineer IV, you will design, document, implement, monitor, enhance, and troubleshoot systems within the Video Organization. Collaborating closely with the Systems Engineering, Advanced Engineering, IT teams, vendor operations staff, and internal operations staff, you will focus on system design and configuration. Under limited supervision, you will be responsible for engineering activities that maintain and enhance the company's advanced video and signal processing systems. Able to work with SDV/VOD as well as building and troubleshooting DAA.  Designs, documents, implements, monitors, enhances and troubleshoots systems in Video Organization. Works closely with associated SE, AE and IT teams, Vendor operations staff as well as internal operations staff on system design and configuration.

How You’ll Make an Impact 

Actively and consistently support all efforts to simplify and enhance the customer experience.

Works with building service groups in an SDV environment with preferred experience with DAA.

Understand the principles of CMTS and provisioning them on the SDV back office

Understand the principles of design and solutions improvement, convert high level designs into production ready implementation plans, develop monitoring solutions, detailed analysis of Ticket information, Tier IV escalation activities, and train others in technologies and solutions
Deep dive of Root Cause Analysis of outages and events which includes (but not limited to) working with vendors, support center management and updating information in RCA, summarizing the outage or event
Work closely with Architects and Engineers in designing, modeling, and implementing break/fix tools and procedures of new and old technologies
Document project requirements including scope, schedule, testing and terms of delivery to ensure project is completed on time with highest level of quality
Research and identify technology opportunities and their application to the business
Stage and validate new hardware and software for proper configuration and performance
Lead a group of junior and peer engineers to resolve solution performance issues

Working Conditions 

Office environment
May work in Lab or Data Center/Implementation Facility environment
24x7 Video Support Operations environment
Occasional travel as required
On-call as needed

What You’ll Bring to Spectrum 

Required Qualifications 

Education 
Bachelor's degree in Computer Science, Electrical Engineering, or related field or equivalent work experience
Experience
(Six) 6+ years of Video and CDN Engineering Support experienceTechnical Skills
Specialized skillset in MPEG2, MPEG4, HEVC H.264 and H.265, Video Delivery systems and CDN
Specialized skillset in Digital Headend and CPE Control Systems, Encryption Technologies, Session Resource and Management Systems, Back Office environments and interfaces
Systems knowledge (Linux, Unix, Encoders, Video delivery, control and back-office systems)
Infrastructure knowledge (Raw Iron, Steel Cloud, ElasticCloud, OpenStack, AWS, DRM)
Expert knowledge of software designing software, such as VisioSkillsAbility to read, write, speak and understand English
Effective troubleshooter of video processing and delivery systems
Effective writing and communication skills, able to package complex information in an easy-to-understand way
Ability to use personal computer and software
Ability to work in a team environment
In-depth knowledge in areas of specialty for specific applications, and general knowledge of supporting or integrating applications creating platform ecosystems
Basic knowledge in TCP/IP and the OSI Model
Expert knowledge in using ticketing and software tools to support the current operations
Ability to perform duties in a very fast paced, 24x7 support environment and ability to learn new technology quickly
Ability to use the following office equipment: personal computer, telephone, copier, fax, and calculator
Knowledge of Microsoft Office
Knowledge of Operating systems, Video Delivery and Control equipment and video monitoring systems

Preferred Qualifications

Education 
CCNA/CCNP
SCTE DVEP
Oracle
Splunk
Linux, Unix, or other system administration certification are helpfulSkillsKnowledge of Spectrum products and services
Experience in maintaining and troubleshooting video delivery or video applications. Hands on operational experience in performing video devices or systems upgrades, and Break/Fix activities
Experience with internal or external direct customer contact in a technical environment-Technical, Hub, Headend, VOD or Controller Operations, background within MSO or vendor network environment
EVD335 2025-61727 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-10-10 04:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $88,330.00 and $156,530.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.