ITSM Team is seeking a candidate who would be willing to take the opportunity to administer, operate and develop ITOM suite of products supporting entire DN organization with the main focus on the Service Management application, and related automations.

The Advanced Applications Programming Analyst works using computer-based information systems, uses ITSM related software applications and computer hardware. Designs, administers, develops, and maintains technology products. May work with any business, or organization that uses ITSM technology, and cooperates directly with internal resources, as well as vendors as primary providers of the solutions. Is expected to work with minimum guidance and use in-depth knowledge of Service management solutions and basic knowledge of related ITSM Suite technologies, while using best practices and knowledge of internal or external business issues to improve products/services or processes.