Live Training Operations Manager - India Position Overview We are looking for a Live Training Operations Manager who will oversee the planning, implementation, and continuous improvement of live training programs in India and APAC. This position is responsible for maintaining high operational standards, ensuring compliance with partner agreements, providing accurate reports, and managing schedules efficiently. The ideal applicant should possess excellent organizational abilities, relevant experience in training operations, and a strong capacity for working collaboratively with global teams. Key Responsibilities Compliance & Partner Coordination * Ensure that all live training events comply with both internal standards and external partner guidelines. * Oversee documentation for compliance and ensure audit preparedness within partner initiatives. * Work alongside partner teams to maintain alignment with delivery expectations and contractual agreements. Schedule & Resource Management * Manage and enhance calendars for instructor-led and virtual trainings. * Organize instructor schedules, prepare venues, and set up online platforms as required. * Strategically allocate resources to meet needs efficiently while controlling operational expenses. Reporting & Data Management * Record and evaluate metrics from sessions, such as participation rates, engagement levels, and attendee feedback. * Produce insightful reports geared toward leadership and partners. * Keep dashboards updated with adherence to schedules and key operational performance indicators. Operational Excellence * Administer all logistics associated with live training to guarantee seamless execution. * Provide immediate assistance during training sessions to resolve technical or operational concerns. * Advance operations by implementing process improvements and using feedback and automation. Cross-Functional Collaboration * Partner closely with Sales, Product, and Customer Success teams to synchronize training operations with organizational objectives. * Serve as a communication bridge among content creators, presenters, and operational staff. Qualifications * Four to six years’ background in training operations, program management, or scheduling. * Solid grasp of instructor-led and virtual training formats, plus compliance requirements. * Skilled in using tools like Excel, Smartsheet, and various LMS platforms for scheduling and reporting. * Strong communicator with excellent abilities in stakeholder management. * Capable of managing numerous tasks effectively in a dynamic working environment. Preferred Skills * Practical experience handling partner programs and conducting compliance audits. * Comfortable with virtual training tools (such as Zoom, Teams) as well as LMS systems. * Understanding of enterprise-level skill development strategies and certification processes. **Who we are:** At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. **Job:** Sales **Job Family:** GO\_TO\_MARKET **Organization:** Enterprise Learning & Skills **Schedule:** FULL\_TIME **Workplace Type:** Remote **Req ID:** 22334 \#LI-REMOTE