Position Title: Advanced Associate, Benefits

Job Description: The Advanced Associate, Benefits role within Pearson’s Global Benefits team focuses on reviewing and analyzing data, managing benefits audits, and collaborating with internal and external partners to drive process improvements and automation. Reporting to the Benefits Business Partner, the role supports the global benefits roadmap and may evolve from global design work to local implementation support. The position requires strong attention to detail, effective communication, the ability to manage multiple priorities in a global, matrixed environment, and a proactive mindset focused on efficiency and collaboration.

The Role is similar to Benefits Program Coordinator and HR Benefits Operations Associate

Pearson Global Benefits team is seeking a motivated and detail-oriented Advanced Associate, Benefits who will review and analyze data.  They will manage benefits audits and collaborate effectively with both internal and external partners to propose process improvements and opportunities for automation in a cost effective, robust, and scalable way.      

The role will report to Benefits Business Partner with day-to-day operations aligned closely with the benefits roadmap.  The nature of the role may change in different phases such as designing globally initially and then supporting local implementation.   

Key Accountabilities 

This role requires keen attention to detail with strong understanding of business analysis and best practices.  

Communicate effectively with our employees to troubleshoot and resolve any issues or concerns presented.  

Create and maintain documentation and standards.  

Develop acceptance test scenarios and participate in testing activities.  

Timely delivery of workstream/team responsibilities   

Work supportively and collaboratively with other teams, building key relationships with internal and external partners.   

Proactive in seeking information, challenging norms, and driving efficiency.   

Work in a matrixed, international, and virtual environment.  

Work on multiple projects/tasks at a time.  

Work as part of a global team, always thinking globally.  

Some out of hours working to support the global organization. 

Skills 

Communication skills: Excellent verbal communication skills and able to collaborate with others on problem solving and requirements gathering sessions. Happy to work with teams to educate and spread ideas. Excellent written skills to communicate documentation.  

Time Management: Excellent organizational skills with the ability to manage and balance multiple priorities in a fast-paced, complex business environment, coupled with the aptitude to set priorities, manage deadlines, and make bold data-driven decisions.  

Judgement and problem-solving skills: Proactive problem solver, naturally inquisitive and independent critical thinker with a creative mindset.  

Customer service orientation: Self-motivated individual with a strong customer service mindset and are adept to working in a team-oriented, collaborative environment with the ability to build credibility and trust from staff and internal and external constituencies. 

Qualifications

I. Education: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.  

II. Experience: Minimum of 1 - 2 years of experience in Human Resources, particularly in benefits. 

III. Technical Skills: Strong proficiency in Microsoft Excel, including advanced functions (e.g., pivot tables, VLOOKUP/XLOOKUP, data analysis, and reporting) with experience working with Human Capital Management (HCM) and payroll systems (such as Workday, Oracle, SAP, ADP, or similar).