Admissions Coordinator

Full Time, Monday-Friday, 8 a.m. - 4:30 p.m.

Position Summary: The admissions office is where first impressions of the health care center are made. The admissions coordinator position needs to shine with its presentation, knowledge, helpfulness, and understanding of the complexities involved in the decision to place a person in a health care center. Blending the emotional, financial, psychosocial, and medical aspects of an admission requires a solid knowledge of the center’s responsibilities and the interrelation between social work services, nursing, and bookkeeping.

Other Duties:

1. Share current information available about funding resources.
2. Work with individual patients and families toward adjustment to center life and to crises of illness, disability, and death.
3. Serve in an advocacy role for patients and their families in expressing, defining and resolving grievances.
4. Participate in in-service training programs as applicable.
5. Develop and maintain contacts with appropriate community agencies.
6. Handle marketing activities/functions assigned by the Director of Social Work Services.
7. Alert the Social Work Services Director and/or Administrator of identified needs for the admissions function.

Experience: Previous experience with admissions at a hospital, doctor's office, or long-term care facility preferred. 

Qualifications: Knowledge of the medical case management process, needs of geriatric patients, health care settings, working knowledge of funding resources such as Medicare Part A, B, C, and D, Medicaid, Managed Care and other private insurances preferred. 

Education: High School degree required

About NHC Knoxville: Our campus is home to a 127-bed post-acute 24-hour skilled nursing Health Care Center. We see many individuals who need skilled nursing care after a stroke, joint replacement surgery, a cardiac procedure or a serious illness.

NHC Knoxville is located at 809 Emerald Avenue N.E., Knoxville, TN 37917

EOE