Administrator II (Program) Job Responsibilities Interface with customer, which includes the following: • Manage New Product Introduction (NPI), small lot quantity or SBR builds based on customer request. • Understanding the product data package release by customer and work with Customer Focus Team (CFT) to set up the Device Master Records (DMR) in Agile/Oracle. • Demand management – analysis customer demand fluctuation, prior to loading into MRP system.  Work closely with Project SCP on material clear to build.  Also, to work with Production to fulfill customer delivery expectation. • Change management – working with Customer Focus Team and Product Data Management (PDM) upon receiving Engineering Change Order (ECN) from customer. • Work on pricing (such as quarterly product selling price, NRE cost, rework cost and any other special charges if applicable) for submission to customer. • To uphold Plant Key Performance Indicator (KPI), such as On-Time delivery, Account receivable (following up with customer for any overdue invoices), timely E&O clearance with customer etc. • Preparation of PowerPoint presentation package for events such as QBR or customer visit, as well as hosting the customer during plant visit. • Monitoring of production output and arranging of delivery to customer. • Proper housekeeping of documentations. • Manage other adhoc duties that may be assigned by Program Manager. Job Requirements • Degree / Diploma in any discipline or equivalent. • Minimum 2 years of experience in Electronics Manufacturing industry or in a related field, as well as customer / account management background is preferred. • Proficient in MS office applications, particularly in Excel (e.g., pivot tables, vlookup) and PowerPoint. • Proficient in Google sheet, Google drive and Google Slides. • Good communication skills. • Demonstrated attention to detail. • Able to work independently, fast learner and proactive.