An exciting opportunity has arisen to join Change Grow Live (CGL) in Warwickshire.
CGL in Warwickshire is a fully integrated recovery focused substance misuse service working to provide drug and alcohol treatment. The service delivers a range of services – from open access, harm reduction, medically assisted recovery and specific recovery interventions, criminal justice interventions and group work.
CGL are committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish. We recruit the very best staff from a wide range of backgrounds, ensuring service user’s benefit from our diverse skills and expertise. We always work to the principles of fairness and equality of opportunity in all our recruitment processes.
The Administrator role is a vital role in our services as you are the first point of contact for our service users. You will be a friendly and efficient communicator with excellent administration skills. You will work well in a fast paced environment and are good at multi-tasking. Duties for the post include responsibility for front house activities, dealing with initial queries, welcoming clients and professionals into the service, signposting within the service and the community, accurate information and data recording and general administrative tasks. The post is primarily based in Leamington Spa, however flexibility to work throughout the county is essential.
Where: Warwickshire
Full Time Hours: 37.5 per week
Full Time Salary Range: £25,077.00 (Based on full time hours, pro rata for part time)
*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
ResponsibilitiesAbout the Role:
Be the first point of contact within the service enquires Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectivesEnsure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessaryComplete effective processing of correspondence/data entry as required.Minute take at partnership and clinical meetings as requiredCollate, monitor, and report data/information and statistics as requiredCarry out photocopying as requiredEnsure that all admin, record-keeping, and communication within the project are maintained
About the role:
Knowledge of general office proceduresIT literacy including proficiency in word processing, excel spreadsheets and other MS applicationsGood interpersonal skills and a willingness to work flexibly as part of a teamThe ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessaryConfident and effective communication skills, both verbally and in writing and solid numeric skillsExcellent organisational and time management skillsAble to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisalBe flexible to work across operational sites as requiredMinute taking experience would be an advantage
What we will give to you:
25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
Flexible working arrangementsPaid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist ProgrammeContributory pension schemeA great selection of benefits incl. discounts for shopping, cinema, holidays, etc.A friendly and supportive teamTraining, career development & progression opportunitiesParticipation in our organisation's Refer-a-Friend scheme
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
Direct applications only — we will not be engaging agencies for this vacancy.
Salary Range (pro rata if part time) CGL SPOT (19) (£25,077.00 - £25,077.00) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 19/10/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: lee marks | lee.marks@cgl.org.uk | 07741326458 This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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