Job Title: Administrator – Medical Centre
Contract: Fixed Term Contract, Full Time
Hours: 37.5 hours per week 
Location: HMS Raleigh, Trevol Road, Torpoint, Cornwall, England, PL11 2PD

An excellent opportunity has arisen to join an experienced and versatile team delivering first-class administrative services to world-class Armed Forces personnel. This one-year fixed-term contract is to provide maternity leave cover and is based at the Medical Centre, HMS Raleigh.

This role offers a broad and flexible scope of responsibilities, aimed at meeting the contracted administration requirements of the Armed Forces, predominantly the Royal Navy. The successful candidate may have the opportunity to rotate through various areas of professional responsibility, depending on business needs. Training will be provided where appropriate.

Main Responsibilities
The Administrator will act as the dedicated day-to-day focal point for medical services administration. This includes direct customer interaction and close liaison with clinical staff. Duties will involve arranging and coordinating appointments for the Medical Centre, hospital referrals, and review boards. The successful candidate will be responsible for maintaining and protecting patient-related data, capturing and inputting data, and updating the medical administration system.

It is essential that all activities are conducted in full compliance with current Health and Safety Regulations and the General Data Protection Regulations (GDPR). Additional tasks may be assigned by the Line Manager, including providing support and cover for other staff when required.

What We Are Looking For
The ideal candidate will be well-organised, precise, and confident, with credible communication skills and the ability to contribute at all levels. Professionalism, versatility, good judgement, and absolute integrity are essential traits for this position. The successful candidate should be intuitive and responsive to changing business needs and customer demands, remaining calm under pressure and self-motivated throughout.

We are seeking someone with solid administration experience, strong organisational and motivational skills, and a high degree of integrity. A proven track record of delivering quality administrative support and excellent customer service is essential. Candidates must be persuasive and credible communicators, both verbally and in writing, with the ability to form strong working relationships. Proficiency in Microsoft Office applications is required. Familiarity with MOD medical administration systems is desirable, though not essential. A proactive approach to work, the ability to adapt to change, and strong time-management skills are also important. A good standard of education is expected.

Additional information for internal applicants

Please ensure that you discuss your application with your current line manager before formally applying. Please note that internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.