REQ13285 Administrator, Learning Academy (Open)

POSITION SUMMARY:

The Administrator, Learning Academy is to provide administrative and coordination support for the training function, ensuring smooth operations, effective communication and proper maintenance of training resources and records.

PRIMARY RESPONSIBILITIES:

Handle all administrative functions of the Learning Academy, ensuring smooth daily operationsCoordinate enrollment processes, including verification of details, confirmation, and recording.Coordinate and assist with onboarding process for new joins such as coordination with HR / Training Team on first day of arrangement, facilitation of property tours, etc.Schedule and confirm training sessions, workshops and events with both internal and external trainers.Set-up training venues prior to sessions, including arranging seatings, audio-visual equipment, materials and supplies.Maintain and monitor training facilities, equipments, inventory and supplies.Serve as liaison between trainers, trainees and management to facilitate clear communication on scheduling and logistical arrangementsPrepare and distribute training materials, attendance and certificates, as required.Track and maintain accurate records of training attendance, participants progress and feedbacksAssist with preparing training calendars, reports and documents as required by managementCoordinate logistical support for internal and external trainers when neededSupport on cross-organizational events and projects, as required.

KEY PERFORMANCE INDICATORS:

Positive image and attitudeAttention to detailsExcellent communication in both spoken and writtenExcellent team workReliability and timeliness

QUALIFICATIONS:

Experience

At least 1 year of industry experience in related fields (OR)Fresh graduate with tertiary qualification of related disciplines

Education

Tertiary qualifications in business administration/ hospitality management/ HR/ communications or related discipline is preferredCertificate holder in Training-related is an advantage

Skills / Competencies

Good command of English (both spoken and written) with spoken and/or written Mandarin and CantoneseKnowledge in using Microsoft Office (e.g. Outlook, Word, Excel & PowerPoint)Excellent communication and interpersonal skill