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Your day at NTT DATA

The Administrator, Facilities & Sustainability has the primary responsibility to ensure that department administrative duties are in good order and support in the general maintenance and repairs within the NTT DATA office environment and related buildings, including works carried out within the service level agreement.It also includes the responsibility of supporting the Receptionist role to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for NTT DATA guests and stakeholders. This position aims to retain and attract new clients by providing efficient and effective front-office services & support.

Job description summary:

Assists with maintaining daily operations of the physical facility.Supports maintenance mechanics and facilities staff and/or work with vendors and contractors to carry out maintenance duties such as furniture moves, simple electrical projects, spot painting and/or cleaning, light construction and/or exterior cleanup.Support work projects with external contractors on building and equipment repairs. May perform other activities such as audio-visual (AV) set up for meetings or conferences, inter-office mail deliveries, waste paper recycling, and stocking of employee break areas.Support to maintain documentation such as power diagrams, network diagram, space usage, etc.Assist in executing and hosting corporate visitors/dignitaries and company related events and activities.Receives and directs visitors, employment applicants, salespersons and customers to appropriate locations and parties.Typically operates a single or multiple position telephone system.Maintains a visitors’ log and issues badges when necessary. Front office/Receptionist support. Perform related administration & clerical work such as payment processing. May use company intranet, paging or other computer-based systems. Additional duties include filing, sorting, mail distribution and completing special clerical and administrative projects. Support department in Sustainability events and activities.

Key roles and responsibilities:

Supports and ensure that all maintenance and repairs requests received within the NTT DATA office environment and related buildings are carried out in line with the service level agreementParticipate in Sustainability & Facilities related work including Business Continuity and Community projects and activitiesSupports and coordinates the distribution of and response to all service requests related to the facilitiesParticipates in daily building inspections and ensures that all work undertaken conforms to the Health and Safety ActConduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms, and pantriesDocument and report on in-progress, new, and/or completed maintenance, and repair requests to managementCo-ordinate routine maintenance and repairs schedulesAssist with ensuring that the tasks are completed according to the schedule and update and maintain the maintenance databaseEnsure that buildings, offices, and equipment are maintained to the required standards and that service levels are metProvide support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely storedLiaise with all internal and external stakeholders including building services management, security, access control and cleaning staffEscalate non-performance of internal and external stakeholders to the managementApprove all contractor documentation and maintain records such as permits, leases, and correspondence on behalf of NTT DATAManages all administrative documentation including invoicing processesSupports the front office and responsibility for the reception area, ensuring the tidiness and presentableReceive and welcome guests and advise the relevant internal stakeholders of the guest/visitor’s arrival timeously when requiredAnswer, screen, and redirect incoming calls, assist guests with bookings of transport etc. and support office BU administrators with mailing services if requiredRoute emergency calls, forwarding them to the appropriate internal stakeholders, ensuring that the call reaches the appropriate personPerform administrative duties such as typing, capturing, and updating information on the relevant systemsSort mail and packages when required.Manage all logistics relating to public meeting roomsEnsuring that detailed messages are passed on to relevant persons immediatelyScreening walk-insEstablishing and maintaining an electronic/manual diary for scheduled appointmentsHandling basic queries related to the company’s products, services, and/or people

Knowledge, skills, and attributes

Highly motivated and h the ability to work independentlyExcellent administrative skills including the filing of documentation, processing invoices for payments including excellent knowledge of MS Word, Excel and PowerPointDetail-orientated with Excellent organizational skills; Ability to prioritize tasks and multi-taskSolid verbal and written communication skillsAbility to work independently and deliver quality workKnowledgeable of safety practicesExcellent time management and project management skillsProactive and pays attention to detailDemonstrate a positive attitude towards work and can manage assigned job processesAbility to work well under pressureAble to deal with people of all levels sensitively, tactfully, diplomatically, and professionally at all times with good interpersonal skillsAbility to coordinate the work of othersProactive individual with a positive attitude towards work and an excellent team playerAbility to exercise sound judgment and display the ability to deal effectively with conflictProfessional attitude and appearance

Academic Qualifications and Certifications:

High school certificate.Relevant vocational training.

Workplace type:

On-site Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.