Job Title: Operations Assistant  

Summary

Responsible for comprehensive operational support in an oil and petroleum service environment, focusing on coordination, data management, customer service, and administrative tasks.

Essential Duties & Responsibilities

Operational Coordination

- Receive and process client orders (written/verbal)

- Create and maintain job files

- Prepare job orders and laboratory instructions

- Ensure operational compliance with company policies and industry standards

Data Management

- Perform high-volume data entry into client systems

- Accurately input and update sample records

- Resolve customer discrepancies

Customer Service

- Provide responsive customer support

- Understand and exceed customer requirements

- Foster customer confidence

- Route and manage communication channels

Quality and Safety

- Maintain company standards for safety

- Implement corrective/preventive actions

- Enforce quality and safety policies

- Support continuous improvement processes

Qualifications

- High school diploma/GED required

- 3+ years of inspection-related experience preferred

- Strong communication skills

- Ability to work with diverse documentation

- Basic mathematical skills

- Proficiency in data entry and administrative systems

Physical Requirements

- Ability to stand, walk, and sit for extended periods

- Occasional lifting up to 50 pounds

- Work in environments with potential exposure to mechanical parts and chemicals

Additional Notes

- May require 24-hour on-call availability

- Ethical conduct and professional representation essential

- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions