At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleAdministrative Program Coordinator II

                        

LocationSebastian

                    

FacilityIndian River Primary Care North

                     

DepartmentConcierge Practice-Indian River Hospital

                      

Job Code000215

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join our team at Cleveland Clinic Indian River Hospital and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida’s Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.    

 

Cleveland Clinic Florida is looking to add an Administrative Program Coordinator II to the team who will support the Indian River Concierge Office. In this role, you will support multiple providers to ensure that we are closing the loop with patients. You will directly coordinate the patient's experience with contracts, collections, and appointment scheduling, allowing you to have a direct impact on their care journey. We are looking for a highly organized caregiver that can multitask, has critical thinking skills, and can work with minimal supervision in a close team environment. This opportunity offers plenty of hands-on learning and potential growth into other roles down the line.   

 
A caregiver in this position works Monday-Friday from 8:00AM – 5:00PM. 

 
A caregiver who excels in this role will:  

Function as a liaison and as an administrative, technical or operational resource. 

Assist Director with projects and daily tasks. 

Lead orientation, record management activities and ensure standards are maintained. 

Develop and update interdepartmental education programs.  

Assist with scheduling, coordination, preparation and communication of meetings. 

Facilitate and attend meetings and record key outcomes. 

Identify key milestones and deadlines and proactively communicate project status and requirements to achieve results.  

Research, analyze and organize information for presentations.  

Assist with large or complex projects and initiate/lead less complex projects.  

 
Minimum qualifications for the ideal future caregiver include:  

Associate’s Degree and three years of administrative or project management experience  

OR High School Diploma/GED and five years of experience  

OR Bachelor’s Degree and one year of experience  

Strong computer skills and experience with software applications 

Multitasking, critical thinking skills, decisive judgment and the ability to work with minimal supervision in a highly interactive team environment 

 
Preferred qualifications for the ideal future caregiver include:  

Bachelor’s Degree in Business Administration, Healthcare Administration or a related field 

Healthcare or related organization experience 

Experience developing programs (healthcare, financial or education) 

Scheduling and/or registration experience 

Data collection and contract processing experience 

Physical Requirements:

High degree dexterity to operate office equipment.

May require extended periods of standing, walking or sitting.

Good visual acuity through normal or corrected vision.

Good hearing acuity.

 

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities