Job Description

Safeguarding caseworker - Asylum Support

Job Description
Administrative Officer
Location: The Capital, Liverpool
Hourly rate: £13.85
Hybrid working - 60% office 40% remote
Working Days/Hours: Monday to Friday: 9am-5pm ,37 hrs p/w

Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as an Admin Officer.

List the duties:

This is a critical safeguarding role focused on protecting vulnerable individuals by managing complex safeguarding cases.

The position requires sound judgment, emotional resilience, and understanding of safeguarding processes (training will be provided).

You'll work closely with internal teams and some external partners such as the NHS, Police, and Social Services to ensure timely interventions and coordinated support.

The role also involves triaging, prioritising and escalation of Safeguarding referrals to ensure timely intervention.

It's ideal for someone passionate about making a tangible difference in people's lives while contributing to a high-performing, collaborative safeguarding environment.

Key Responsibilities:

Triage and prioritise safeguarding referrals such as suicide/self-harm, domestic abuse, pregnancy, FGM.Ensure child protection measures are followed per policy.Respond promptly to emails from stakeholders and partners.Liaise (were appropriate) with external agencies (e.g., NHS, Police, Social Services) to gather case information.Maintain strong communication to support collaborative safeguarding efforts.Capable of assessing cases and determining appropriate next steps, including escalation and referral.Communication Skills - Excellent written and verbal communication skills for engaging with stakeholders, partners, and internal teams.Organisational and Time Management Skills - Ability to manage a busy inbox, manage competing priorities, and respond promptly to emails and inquiries.Teamwork and Collaboration - Experience working within a team environment and participating in meetings.IT Literacy - Proficient in using email, Windows and Excel.

Training:
Training will be provided and should take about 4/5 weeks. Training will be hybrid
Please note that no annual leave will be permitted during the training period.

Clearance level (to be applied for by Brook Street upon a successful application):
DBS + CTC

Role specific requirements:

You must hold a valid passport and must have lived in the UK for longer than 3 years. Please note that period of 6 months or longer spent outside of the UK in the last 3 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.